Indoz Callnet, financial services and insurance are designed to satisfy our customers in a particular way. We implement our industry experience, market knowledge and analysis of the behavior of customers in this segment to support customers with services that enhance their brand value among its clients.
We collaborate with our customers to support their operations insurance BPO Banking, Financial and absorbing its values in all our service functions. We develop customer relationships, service delivery in line with the principles of customer service.
Our Banking, Finance and Insurance Center of Excellence (COE) are constantly updating processes workflow to integrate sectoral and national policies modified improvement methodologies to ensure compliance with all aspects of BPO operations.
With pressure from the global financial crisis gradually raised, the global economy is at a turning point. Persistent risks continue to pose a threat to economic recovery, but the changing landscape offers great potential opportunities. To take advantage of them, the company has to adapt quickly, with a renewed emphasis on controlling operating costs, manage compliance, and improve the customer experience.
With over 15 years of industry knowledge, we help you achieve sustainable competitive advantage, improve profitability and create a better customer lifetime value. Our award-winning BPO services are designed to cover the entire customer life cycle: inbound sales, lead generation, customer service, complaint management, help desk technician, fraud management, collections, Loan Origination and service.
We have worked with leading companies worldwide retail and corporate banks, investment firms, insurance companies and credit (loans / cards / loans), asset management and wealth, cash and security services maximize business results.