Company Overview

Indoz Callnet Call Center is a privately held organization and was incorporated in January 2015. The company provides business process outsourcing solutions to small and large scale establishments.

We are a Canadian firm and have corporate offices in Missisauga, Ontario, Canada. Our primary service offerings include call center services, back office solutions, knowledge process outsourcing services, software development solutions, IVR services and telecom billing solutions. We operate 24×7 and are available to assist you with your business requirements according to your time zone. Indoz Callnet is a top-ranked BPO supplier providing global scale with 24/7 service delivery capability and built-in redundancies for data privacy and security.

Our delivery centers are located in:

  • Ontario (Canada)
  • Asia (India)

Indoz Callnet is committed to delivering complete customer satisfaction to its clients. We offer unique and unparalleled BPO and Call center services to our Indian and foreign clients. Our wide range of customer care services are aimed at providing a one-stop-destination to our clients where they can find solutions for all their customer support requirements. We hire the best and the brightest agents to work on our clients’ projects and provide them extensive training to prepare them for the job ahead. We believe in being a trusted partner for our clients, a place of learning and excellence for our employees. Our company strives to provide service to its customers with emphasis on continuous improvement, pro-active approach, courtesy, timely response, and accuracy, with a goal of achieving total customer satisfaction.

Key elements of Indoz Callnet Call Center:

  • Management team having more than 50 years of cumulative experience.
  • CISCO powered global delivery centers utilizing 100% IP based network.
  • Well defined escalation procedures.
  • Proven Agent training programs and workshops.
  • Internationally practiced quality control and quality assurance strategies.