Indoz Callnet offers companies, the media, the entertainment industry and a wide range of telecommunications services, including application development and maintenance, infrastructure management, business applications, and testing and compliance.
We are the largest provider of support outsourcing to India for national telecom company with more than 24,000 FTE service customers around the world. Our all-inclusive lifecycle management solutions outsourcing customers include inbound customer care, preservation, collection, the call of welcome, complaint management, query resolution, and more.
Our global capabilities are designed and distributed in offices in Europe, Latin America, Middle East, Africa and Asia-Pacific; by multi-language support in English, German, French, Hindi and support. We identify and analyze the target segments, we evaluate the customer base, customer card strategies product / service and design to capture and retain market share if the services of the customer life cycle in a multilingual environment.
Along with this, support Indoz Callnet our customers with customized enlightenment programs that are aimed at up-selling / cross-selling to existing customers and former customers again. To manage customer interactions effectively in this segment, we integrate several lines of sales and product training, training, training helpdesk stress management, etc., in order to promote the participation of consumers in the long run.
We help to manage regional clients our clients to create and manage their operations in distribution centers. We also take advice workshops client operations to assess and improvise Delivery.